-24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year;
-Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues;
-Express hardware replacement for arrival within next business day (NBD). This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue;
- Escalation management with Plan of Action (POA).
- Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases;
- Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements;
- NETGEAR recommends the OnCall 24x7 offering as the minimum coverage for customers seeking hardware and software coverage but who do not require onsite maintenance support.
Gerelateerde artikelgroepen Netgear GAR ProSupport Maintenance 24x7
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Alle genoemde prijzen zijn inclusief BTW, tenzij anders vermeld.
Met zorg wordt de productinformatie van elk product door ons vastgelegd. Mocht er naar uw mening toch iets niet kloppen, wilt u dan zo vriendelijk zijn om dit aan ons te melden. Aan foutieve of onvolledige informatie kunnen geen rechten ontleend worden. Prijzen zijn onder voorbehoud en kunnen wijzigen als gevolg van fouten, marktontwikkeling en/of dollarkoers.